FAQs

FAQ


How do I order glasscovers?

You are welcome to check out online, or if you prefer, drop us an email or use the contact us page to tell us what you want so we can send you a quote

What artwork do I need for my glassware covers?

In an ideal world we like a .pdf file at a resolution of 300 dpi, or a .ai file at minimum 300dpi with layers still intact.  

What if I don't have artwork for my paperboard glass covers?

Relax! We can help. Tell us what you 'd like and we can prepare artwork for you (charge applies).

When do I pay?

Personalised orders are generally subject to requirement for pre-pay, either online or offline,  

Can I obtain a credit account?

Yes, of course.  Drop us a line and we can arrange for a credit account to be opened for you (subject to status).

How long until I get my order?

Delivery is usually in the order of 5 or 6 weeks from artwork approval.  Sometimes a little less, rarely more.  Peak seasons can extend lead times a little - if you have a delivery deadline please let us know.  We'll do all we can to accommodate you.